This button only opens an email draft. Send it from your email app; this does not automatically delete the account.
support@averiainteractive.comStart in the game
Open Settings > Account > Delete account. Sign in to your account server, explicitly confirm irreversible deletion and enter your current password. Knowing a player ID alone is not proof of ownership.
Without reinstalling the app
Use the web deletion portal on the same account server and verify ownership with your account name and current password. The live portal URL is not yet published. For access or recovery problems, use the support draft below; sending email is not automatic deletion. Enter passwords and recovery codes only in the secure account screen, never in support email.
Receipt, tracking and outcome
Keep the private tracking code generated before submission. The request is recorded durably on the server; check the same code after an interruption. “Request accepted” does not mean complete. Processing may wait for shared fleet operations to settle safely. When finished, the app or portal displays active server data deletion. No automatic email or push notification is sent.
Records removed
Account verification information, sessions on all devices, the server profile, associated progress, inventory, economy and personal reward/transaction records are removed. Fields identifying the deleted player are removed from shared match records; other players retain their own progress. Old sessions, repeated reward requests or an old game backup cannot reactivate the account. Offline device copies are not remotely erased.
Separate cleanup
Physical backup cleanup, support correspondence and hosting security records are separate operations. There is no automatic expiry-based cleanup for the minimal hashed identity and request records preventing recreation. Physical backup cleanup has not been proven complete; an active-server-data-deleted result does not claim these separate operations are complete. Implemented periods are described in the retention table in the Privacy Policy.
Support and release status
Contact support@averiainteractive.com. The support channel was tested previously; this update sends no new email. Store or general-release readiness is not claimed before live setup, backup operations and device tests are complete. Uninstalling, clearing local saves or signing out alone is not account deletion.
This button only opens an email draft. Send it from your email app; this does not automatically delete the account.